100cuci vip Privacy Policy — Personal Data Protection for Malaysian Members

Welcome to the 100cuci vip Privacy Policy. This document explains how 100cuci vip ("we", "platform" or "100cuci vip") collects, uses, discloses and protects your personal information when you use our platform at https://100cucivip.best, including the mobile app and all related services.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international best-practice data protection principles. We believe transparency is the foundation of trust — which is why we explain every aspect of how your data is handled in plain, straightforward language rather than confusing legal jargon.

This Policy applies to all individuals who register an account at 100cuci vip, visit our website without registering, contact our support team, or interact with any part of the 100cuci vip platform. This Policy should be read together with Terms & Conditions 100cuci vip.

100cuci vip collects your personal information through three main channels: information you provide directly, information collected automatically during your use of the platform, and information from authorised third parties. Below are the full details for each category:

A. Information You Provide Directly:

• Registration Information: Full name (as on MyKad), Malaysian phone number, email address, and password chosen when registering your 100cuci vip account.
• Identity Verification (KYC) Information: A copy of your MyKad or Malaysian passport, identification number, and in some cases a facial photo for basic biometric verification.
• Financial Information: Payment method details used (e-wallet account numbers for Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or bank account numbers for FPX). We do not store credit or debit card numbers directly.
• Support Communications: The content of live chat conversations, emails, and WhatsApp messages you send to the 100cuci vip support team.

B. Information Collected Automatically:

100cuci vip uses your personal information only for legitimate and transparent purposes. Below is a complete list of the ways in which your data is used:

• Account Management: Creating and managing your 100cuci vip account, processing deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow and FPX, and keeping your account secure.
• Identity Verification: Verifying your identity during registration and prior to processing your first withdrawal, in accordance with the KYC and AML (Anti-Money Laundering) requirements mandated under Malaysian law.
• Service Provision: Gives you access to all games (slots, Live Casino, blackjack, digital lottery), Sports Betting (Malaysia Super League, EPL, badminton), and e-sports (MPL Malaysia, DOTA 2, CS2) available on 100cuci vip.
• VIP Rewards Programme: Calculating and updating XP points for your VIP Rewards Programme, processing weekly cashback, and sending relevant personalised offers.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, multi-account usage, unauthorised account takeovers and bonus system abuse.
• Legal Compliance: Fulfils reporting requirements to Malaysian authorities where mandated by law, including suspicious transaction reports under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.
• Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to 100cuci vip members.
• Platform Improvements: Analysing usage patterns on an aggregate (not individual) basis to improve the interface, performance, and content of the 100cuci vip platform.

100cuci vip maintains a strict policy on the sharing of members' personal data. We does not sell, rent or trade your personal data to any party for marketing or commercial gain. Data sharing occurs only in the following limited situations:

• Payment Service Providers: Required transaction information is shared with payment processors such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX banks solely for the purpose of processing your deposits and withdrawals. These providers are bound by strict data protection agreements.
• Game Providers: Usernames and account IDs are shared with the third-party game providers that the 100cuci vip platform uses, strictly to the extent necessary for game operations.
• Malaysian Authorities: Information required under Malaysian law — including responses to search warrants, court orders, or AML/CFT reporting obligations — will be shared with the relevant authorities.
• Technical Service Providers: Cloud hosting providers, cybersecurity services and web analytics partners that support platform operations. All these providers are bound by data processing agreements that require them to protect your information.
• Business Transfers: In the event of a merger, acquisition, or sale of 100cuci vip's assets, member data may be transferred to the new entity. Members will be notified 30 days before such a transfer takes place.

The security of your data is 100cuci vip's highest priority. We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:

• 256-bit SSL/TLS Encryption: All communications between your browser and 100cuci vip servers are encrypted to the same standard used by online banking in Malaysia.
• Stored Data Encryption: Sensitive data stored in our databases — including phone numbers and financial information — is encrypted using the AES-256 algorithm.
• Internal Access Controls: Only 100cuci vip staff who require access to your data to carry out their assigned duties are permitted to do so. All access is audited and continuously monitored.
• Two-Factor Authentication (2FA): All 100cuci vip internal systems containing member data are protected by 2FA for staff access.
• Regular Security Audits: 100cuci vip conducts independent penetration testing and security audits at least twice a year across all systems.

Data Retention Period: 100cuci vip retains your personal data for the following periods:

100cuci vip uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device. Below are the types of cookies we use:

Essential Cookies (Cannot Be Disabled):

• Session Cookies: Keeps you logged in throughout your gaming session on 100cuci vip without requiring you to re-enter your password on every page.
• Security Cookies: Detecting and preventing unauthorised access, CSRF (Cross-Site Request Forgery) attacks, and other cyber threats.
• Language Preference Cookies: Remembers your language preference (Bahasa Melayu or English) for future sessions.

Optional Cookies (User-Controlled):

• Analytics Cookies: Helps us understand how members use the 100cuci vip platform so we can continuously improve the overall user experience. This data is collected in aggregate and cannot be used to identify any individual.
• Personalisation Cookies: Remembers your display preferences and settings, such as your favourite game layout and information display choices.

You can manage your cookie settings through your web browser at any time. Please note, however, that disabling mandatory cookies may affect the functionality of the 100cuci vip platform and could prevent you from logging in or accessing certain features.

Under Malaysia's Personal Data Protection Act 2010 and the privacy principles adopted by 100cuci vip, you as a member hold the following rights with respect to your personal data:

• Right of Access: You have the right to request a copy of all personal data we hold about you. This request will be processed within 14 business days. A copy of your data will be sent to your registered email address in a readable format.
• Right to Rectification: If you find that personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Corrections will be made within 7 business days.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data when it is no longer needed for the purpose it was originally collected, subject to mandatory retention requirements under Malaysian law.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format (JSON or CSV) so you can transfer it to another service if you choose.
• Right to Object: You may object to the processing of your data for specific purposes, including direct marketing. Upon receiving an objection to marketing, we will stop immediately.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing that took place prior to withdrawal.

To exercise any of the rights above, please contact the 100cuci vip privacy team by email at support@100cucivip.best with the subject line "PRIVACY RIGHTS REQUEST" and include your account number. We are committed to responding within 14 business days.

In operating the 100cuci vip platform, there are situations where your personal data may be transferred to or stored on servers located outside Malaysia. This occurs primarily when we use international cloud infrastructure services to ensure optimal platform availability and performance.

Every international data transfer carried out by 100cuci vip is subject to adequate safeguards, including:

• Use of internationally recognised Standard Contractual Clauses with cloud service providers.
• Ensuring that the destination of any data transfer has adequate data protection laws or data protection agreements equivalent to Malaysian standards.
• All data transferred remains protected by the same encryption and access controls applied to data stored in Malaysia.

International transfers involve only necessary operational data — not KYC data or identity documents, which are stored on servers located in Malaysia or approved zones. Sensitive financial data is not transferred outside Malaysia under any circumstances.

The 100cuci vip platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

All new account registrations on 100cuci vip go through an age verification process. We enforce this age restriction using a combination of the following methods:

• A legally binding age declaration made at the point of registration.
• Verification that the Malaysian phone number registered is under an individual's name (not a company).
• KYC process requiring verification of a valid Malaysian MyKad or passport.
• Continuous monitoring to identify suspicious usage patterns.

Should we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has accessed the 100cuci vip platform, please notify us at support@100cucivip.best.

100cuci vip may update or amend this Privacy Policy from time to time to reflect changes in our practices, updates to relevant Malaysian legislation, or improvements in the way we handle personal data.

When we make material changes to this Privacy Policy, we will take the following steps to ensure you are informed:

• Email Notifications: We will send an email to all registered members at least 14 days before material changes take effect, outlining the key updates made.
• In-Platform Notifications: A clear notice will be displayed on the 100cuci vip platform homepage and within your account for 30 days following the date the changes take effect.
• Last Updated: The "Updated" date at the top of this document will be revised to reflect the latest version of the Privacy Policy.

For minor changes that do not affect your fundamental rights (such as grammatical corrections or additional clarifications), we may not send a separate notification, but the updated date will be revised. We encourage you to review this Privacy Policy periodically to stay informed. Continued use of the 100cuci vip platform after any changes take effect will be considered acceptance of the latest version of the Privacy Policy.

If you have any questions, concerns or complaints regarding the 100cuci vip Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Privacy Email: support@100cucivip.best — Use the subject line "PRIVACY ENQUIRY" or "PRIVACY COMPLAINT" to ensure your email is routed to the right team. We aim to respond within 48 hours.
• 24/7 Live Chat: Available within the 100cuci vip platform after login for general privacy enquiries.
• WhatsApp: Accessible through your account after logging in for faster, more immediate communication.

We are committed to handling every privacy enquiry and complaint seriously, transparently, and within the stipulated timeframe. If you are not satisfied with our response to your privacy complaint after going through our internal process, you have the right to escalate your complaint to the Department of Personal Data Protection Malaysia or the relevant regulatory body.